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New hiring for Seminole Gaming as it ramps up ‘Safe + Sound’ program

Gaming chips are cleaned at a table during the reopening of the Seminole Hard Rock Hotel & Casino Hollywood on June 12, 2020. (Kevin Johnson photo)

HOLLYWOOD – Seminole Gaming is adding to its “Safe + Sound” program.

The company announced Aug. 10 that dozens of program enforcement specialists will be hired at five Seminole Gaming sites to ensure guest compliance with safety protocols. The new employees will focus on proper use of required masks or face coverings, social distancing, crowd control and remaining stationary while eating or drinking. Guests who do not adhere to the safety requirements will be asked to leave.

“The addition of more ‘Safe + Sound’ program enforcement specialists is a further enhancement of our industry-leading commitment to ensure the health and safety of our guests and team members,” Jim Allen, Seminole Gaming CEO and chairman of Hard Rock International, said in a statement.  “Our comprehensive approach to dealing with COVID-19 is meant to ensure public safety and give our guests peace of mind when they return.”

Seminole Gaming will be holding hiring events, including Aug. 12 for South Florida. Visit gotoworkhappy.com for more information.

The enhancement of the safety program comes on the heels of a July 25 announcement that guests must be stationary when lowering their masks or face coverings for eating, drinking or smoking.  The change prohibits guests from walking in all public spaces without protective face coverings.  

Seminole Gaming facilities closed in March due to the COVID-19 pandemic. Seminole Hard Rock Hotel & Casino Tampa reopened in May; Seminole Hard Rock Hotel & Casino Hollywood, Seminole Classic Casino, Seminole Casino Brighton and Seminole Casino Coconut Creek reopened in June. Seminole Casino Immokalee has remained closed.

The “Safe + Sound” program guidelines include:

  • Temperature checks for all guests and team members prior to entry. Any guest or team member with a temperature above CDC guidelines of 100.4 degrees Fahrenheit will not be allowed entry. 
  • A requirement that all guests wear masks or cloth face coverings that meet CDC guidelines, without exception.  Masks will be provided to guests as needed. 
  • Thousands of slot machines are turned off to help ensure social distancing on the casino floors.
  • New Plexiglas barriers divide players at table games and customer service areas. 
  • Signs are posted throughout the casino complexes to encourage social distancing and help ensure adherence to Safe and Sound program guidelines. 
  • A new “Safe and Sound Clean Team” focuses on cleaning and disinfecting surfaces throughout the casino complexes, with special emphasis on high-touch surfaces and common areas.
  • Hand-sanitizing stations are available on the casino floors, at the entrances and throughout the casino complexes. 
  • An overall 50 percent reduction in guest capacity throughout the casino complexes.
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